Privacy policy

1. Introduction

Welcome to www.khbusiness.co.uk ("the Website"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Website.

Please read this policy carefully. If you have any questions, please contact us using the details provided at the end of this document.

2. Who We Are

KH Business operates the website www.khbusiness.co.uk. For the purposes of UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the data controller.

3. Information We Collect

3.1 Information You Provide Directly

When you contact us via a contact form, email, or telephone, we may collect:

•       Your name

•       Your email address

•       Your phone number

•       The content of your message or enquiry

3.2 Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

•       Your IP address

•       Browser type and version

•       Pages you visit and time spent on those pages

•       The date and time of your visit

•       Referring website address

4. How We Use Your Information

We use the information we collect for the following purposes:

•       To respond to your enquiries and provide information you have requested

•       To improve and maintain our Website

•       To comply with our legal and regulatory obligations

•       To protect the security and integrity of our Website

5. Legal Basis for Processing

We process your personal data under the following legal bases:

•       Legitimate interests – to respond to enquiries, improve our services, and maintain website security

•       Legal obligation – where we are required to process your data to comply with the law

•       Consent – where you have provided explicit consent, for example by submitting a contact form

6. Cookies

Our Website may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit a website.

6.1 Types of Cookies We May Use

•       Essential cookies – required for the Website to function correctly

•       Analytics cookies – help us understand how visitors use the Website (e.g. Google Analytics)

You can control and delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Website. For more information about cookies, visit www.allaboutcookies.org.

7. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

•       Service providers who assist us in operating our Website (e.g. hosting providers), who are bound by confidentiality agreements

•       Law enforcement or regulatory authorities, where required by law

All third parties with whom we share your data are required to handle it in accordance with applicable data protection law.

8. How Long We Keep Your Data

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

Enquiry data is typically retained for up to 2 years unless a longer retention period is required by law.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

Under UK data protection law, you have the following rights:

•       Right of access – to request a copy of the personal data we hold about you

•       Right to rectification – to request correction of inaccurate or incomplete data

•       Right to erasure – to request deletion of your personal data in certain circumstances

•       Right to restrict processing – to request that we limit how we use your data

•       Right to data portability – to receive your data in a structured, machine-readable format

•       Right to object – to object to our processing of your personal data

•       Right to withdraw consent – where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details below. We will respond within one month of receiving your request.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at www.ico.org.uk or by calling 0303 123 1113.

11. Links to External Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

KH Business

Website: www.khbusiness.co.uk